A DIFFERENT TYPE OF AGENCY

As a collective, The Factory Interactive is fueled by a passion for developing enduring messages conceived through a marriage of design and technology. At the core, we are explorers of possibility and architects of memory. We create rich immersive experiences that increase message retention and reward the audience. Our mission: give personality to products, resulting in a stronger, more effective brand.

_{September 17, 2009}
Anheuser-Busch- Getting it in the Can _{By jason}

It looks like more traditional shops are getting into the viral video game. I came across this online online ad from DDB this morning. The spot with it’s thinly veiled innuendo of anal sex will surely be a hit with the YouTube, college crowd and make it’s way into your inbox soon (sorry..that pun was just way to easy).

However with 80% of the US beer drinking population dominated by males…is this really the best association for the beer? Shouting out “Hey bud, give me one in the can” is sure to turn more than a few heads in a crowded bar.

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Filed under: Agency News, Marketing, Media News — Tags: advertising, agency, Anheuser-Busch, social media, viral campaign — @ 11:08 am

_{August 13, 2009}
Social Media & It’s Affect On Advertising Agencies _{By jason}

This presentation covers the growth of Social Media and it’s effects on Brands and includes the following:

• What is Social Media
• Why you need to integrate Social Media into your campaigns.
• Examples of successful Social Media campaigns.
• Tips & Tools you can start using today.

Why should I care ?

Because the numbers are staggering & Media is becoming ubiquitous and your brands, customers and services are being talked about in real time…without you!

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Filed under: Uncategorized — @ 9:56 am

_{August 5, 2009}
Why you need Twitter now more than ever. _{By Ashley}

Here are the Top 10 reasons why your company should be on Twitter…today:

1. Twitter is unstoppable. It’s growth has surprised any expectations, rising to 23 million unique users in July (that’s a 16% growth from May alone and doesn’t include those that use outside resources for Twitter instead of logging on to twitter.com)

2. Twitter is the number one social media tool among Fortune 100 companies. Of the Fortune 100 companies on Twitter, 94 percent use it for news/announcements, 67 percent for customers service, and 57 percent for deals and promotions. It’s just as easy for you to be on Twitter as it is for the big guys!

3. Twitter is still the buzz word. The media is obsessed with it and it recieves TONS of free press and coverage.

4. Twitter is a great way to connect with your customer base for everything from customer service to promotional purposes. Many small business have  been able to double their customer base due to Twitter alone.

5. “No time” is no longer a good excuse.  There are agencies and tools out there that will manage and update your Twitter page daily.

6. Twitter allows you to immediately notify your customers of promotions, events or even clear up a mishap or customer service issue. Perfect example: JetBlue tweets flight delays (which we all now is probably a full time job on it’s own). You are able to manage the customers expectations.

7. It’s easy! See our earlier post on how to set up & effectively use twitter for business

8. Become an expert in your field. Twitter allows you to post valuable information that your peers and customers will look forward to reading. You’ll become a reliable and trusted source for information, which in turn builds brand credibility.

9. Use Twitter to get to know your customers better. Not only should they follow you, but you should reciprocate the act. You will get some insight in to what your customers want and look for, helping you craft your messages and marketing efforts. Twitter is also great for focus groups and other means of research.

10. Instant gratification. Results are speedy. Gone are the days of watching and waiting. You can tweet promotions and coupons for today. Or tweet questions to your followers and have answers within minutes. Or even put the kabosh on any negativity that may surface… immediately.

This is just the beginning. Twitter will continue to grow by the day and you don’t want to be left out!

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Filed under: Marketing, SEO — @ 1:29 pm

_{June 4, 2009}
How much will YOU pay to read online news? _{By Ashley}

Back in April, I wrote about newspapers charging for their online content. After reading summaries of The American Press Institutes “Newspaper Economic Action Plan”, I still stand with my feelings that I don’t feel confident it will succeed (yet). I just want to touch on the main points discussed in the 31 page report, which you can find in full here, and give you some of my thoughts.

Right off the bat, the report says that industry leaders should follow 5 new “doctrines”:

• True Value. Establish that news content online has value by charging for it. Begin “massive experimentation with several of the most promising options.”

• Fair Use. Maintain the value of professionally produced and edited content by “aggressively enforcing copyright, fair use and the right to profit from original work.”
• Fair Share. Negotiate a higher price for content produced by the news industry that is aggregated and redistributed by others.
• Digital Deliverance. “Invest in technologies, platforms and systems that provide content-based e-commerce, data-sharing and other revenue generating solutions.”
• Consumer Centric. Refocus on consumers and users. Shift revenue strategies from those focused on advertisers.

Ok, fair enough. Those are all practical and insightful rules to live by…and plausible. Moving on…here is how they propose they will be paid (as summed up in bold by Rick Edmonds).

Focus on “core loyalists,” lose “fly-by users

If I had to guess, I’d say well over 50% of users are “fly-by users” opposed to the “core loyalists”. Most people who log on to an online news site, are looking for something in particular. Once they find it, they log off and often times don’t come back. Or users are sent there via a link pushed out by another source (whether it be Twitter, blog, etc.). I end up at newspaper websites from around the world this way and will likely never revisit them.

Paid content wall would protect print subscriptions

The report claims that putting up a paid content wall would prevent readers from canceling their print subscriptions. It says that 22% of people dropped the printed version due to the fact they can get it all online for free. Wouldn’t a more logical approach be if you have a print subscription, you are able to access free online content? That’s not mentioned though. Their mentality seems to be very “take! take! take! mine! mine!”

Pressure Google

Thou that controls all… Google. The report concedes that 25-35% of traffic to news Web sites comes from the search giant and its Google News. So why wage war on them? The API wants to bring pressure on Google from several directions to “reinstate value along the supply chain, from the creation of content, through its harvesting and presentation.”

Kindle offers limited revenue potential, duplicates print audience

First the report says, “Publishers are coming out on the wrong end of the partnership with Amazon, which takes 70 percent of the subscription revenue,” plus most ad revenue plus republication rights. Well duuuh, the publishers knew this before entering into any kind of agreement with Amazon. No is forcing them to offer services on Kindle; and besides, it’s better than nothing.

The report also says that more than half of Kindle buyers are over 50 (I found that fact interesting), so usage tends to duplicate the existing print newspaper demographic rather than capturing a younger or a non-traditional audience.

My advice to the API: Get a better plan before presenting it next time. I don’t think they have any grounds to stand on so far. There will always be the bloggers, tweeters, etc. of the world who will produce newsworthy content… and faster than you. I’d also like to see what kind of number$ they are talking about when discussing charging, a penny an article? A dollar? I think this will make a huge difference for a lot of readers as well.

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Filed under: Media News — Tags: american press institute, api, newspapers, online content, recession — @ 4:51 pm

_{June 1, 2009}
Badda-Bing! _{By Ashley}

I have spent the entire day playing with Microsoft’s new Search Engine Bing (previously Live Search) and reading tons and tons of reviews and opinions on the site. It should be told that I never once used Microsoft Live Search so I can’t really touch on the differences between the old and new versions.

My initial reaction to going to Bing.com was, “Ugh, this is just not Google” (BING = But It’s Not Google??). But I gave it a shot and was pleasantly surprised. I will start with what I loved about Bing. For my “case study” sake, I did a comparative search on both Google and Bing with the search term “cupcakes” (I was hungry at the time).

Image Search – While the  search results themselves were nearly the same, the Bing results page is extremely intuitive and easy to use. The left sidebar produces ‘related search’ terms and the option to search by size, layout, color and people. Google offers similar options at the top of the page but is not as convenient.  In addition, when  you scroll over an image on Bing, it slightly enlarges the picture and gives details of image size and the option to see similar images to that one in particular. Google provides the image information underneath the picture, and when comparing the two side by side, Bing is much more visually pleasing and easy to navigate. Lastly (and the coolest part), there is infinite scrolling, meaning the more you scroll the more images populate the page.

Video Search – It’s pretty neat! On Bing, when you scroll over the image a 30 second preview starts to play.

Maps- Bing automatically populates the map with local bakeries opposed to Google, which starts nationally and requires you to narrow your search down. Other than that there isn’t too much different between the two engines.

Now down to the meat and potatoes, the actual search:

Microsoft calls Bing the “Decision Engine”, even previewing the site on www.decisionengine.com. There has been a lot of criticism in the first few days. Specifically about Bing returning a kind-of biased search result. And if this is true, then the arguement becomes, is Bing making the actual decision for you? And what does this mean for trends? Some go as far to say that using Bing is seeing the Internet through Microsoft’s eyes. While I see the arguement in that to some extent, I do believe it’s a little (ok, maybe VERY) over-the-top. Let’s look at a few of the facts:

• Bing brings the “best match” to the top, not the most popular. (Which in theory, if Bing is making decisions for us, wouldn’t the best and most popular eventually be one and the same?)
• When I watched the demo video,  Home Depot was entered in the search, the alternatives to the left produced Ace Hardware and Walmart. I have read several blogs arguing that since it doesn’t suggest the “Mom and Pop” shop, its going to mean the demise of local shops as we know it. (I couldn’t help but laugh at this since I think this is highly doubtful)
• “Bing’s health results bring together resources from the top medical sources in the world, including the Mayo Clinic,” Microsoft says in the demo. The alternative health suggestions are buried deep down in the world of Bing. In order to find alternative medicine results, you must get very specific with your search term.
• In my cupcake vs cupcake results, not much was different except that the ‘related search’ on Bing is shown on the left side of the page, which personally, I prefer. The results, and order of them, were extremely similiar.
• Search history is shown on Bing, in the almighty left sidebar.

Final thoughts: I actually really like Bing. While I probably won’t use it for basic search, I will, however, continue to use it for image searches and shopping (very well done and I can see high conversion rates because of the way it is presented). I don’t think Bing will be making any decisions for anyone anytime soon. It will provide suggestions, just as Google does, and we will choose what suites our query best.

Michael Arrington,of TechCrunch hits the nail on the head though:

Whether Microsoft ultimately succeeds or not in “winning” the search war, the competition is very good for the rest of the Internet. Google needs to be pushed to try innovating new things (not this). And search marketing competition will ensure that Google doesn’t get too greedy.

If Bing catches on, which I am surprised to hear myself say that I think it will, then Google will be forced to evolve. In the end, that just makes it better for the end-user. For now, Google is Google and will likely remain the powerhouse… but a little competition never hurt anyone!

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Filed under: Media News — Tags: bing, Google, live search, microsoft — @ 7:08 pm

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